Installation
Help downloading the current Windows installer, choosing a local data folder, or completing first-run setup.
Open Getting StartedCustomer support
Help with Tired Market.
For product, licensing, or billing assistance, email support@tiredmarket.com. Include the application version and a brief description of what happened.
Activation
Use the purchase email address and license key from your Tired Market email. If a key is lost, support can guide you through secure recovery.
Get activation helpDevice replacement
One subscription supports up to two activated devices. Contact support when a replaced or unavailable computer needs to be reset.
Request device helpBilling
Questions about charges, cancellation, an initial refund request, or payment problems.
Review billing termsAI-provider setup
Provider keys are optional and come from your own provider account. Never send an API key to support by email.
Review AI data handlingTroubleshooting
When reporting an issue, include the visible error, the action you were taking, Windows version, and Tired Market version. Remove license keys, API keys, and private data from screenshots or logs.
Report an issueBefore emailing
Useful first checks.
Allow the cache to fill
The board populates as sources respond. The initial session can take several minutes.
Check external access
Current information, license validation, updates, and configured AI providers require internet access.
Separate core from optional AI
If an AI provider is unavailable, disable it and continue with the core research workflow.